3 Fears About Hosted Forum Software (And Why They’re Bogus)

Most site owners we talk to want to outsource the “grunt work” associated with running a forum so they can focus on their main site. Despite the trend for companies to migrate to cloud-based technologies there are reasonable concerns. In this post, we allay the most common fears.

Fear #1 – Customizing My Forum Will Be Impossible

Why this fear is bogus with Ninja Post:

The inability to customize the layout and look & feel is a serious problem with many forum platforms. However, that is not true with Ninja Post. Customizing your forum with Ninja Post is a non-issue. We have been proponents of an elegant design that is in sync with your main site from Day 1.

Fear #2 – Data Security & Portability

Why this fear is bogus with Ninja Post:

When it comes to working with any service provider, data security and portability are top concerns. We fiercely protect and encrypt client data. In the event that you decide to change service providers we will help you export your data. Some service providers might not care about security or try to “lock in” customers but that is not true about Ninja Post.

Fear #3 – Server Uptime and Potential Data Loss

Why this fear is bogus with Ninja Post:

Once again, relying a 3rd party service for any web application bears some risk. We take the responsibility to serve your users extremely seriously. That is why we have redundancy built into our platform and continuously monitor our systems for any unusual activity. We also perform data backups on a daily and weekly basis. Finally, while some cloud service providers might shut down tomorrow (and leave their customers high and dry) we are in business for the long haul.

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Before engaging with any service provider it makes sense to understand their policies regarding data retention, protecting user data, and service level agreement (SLA). We are committed to earning your trust as a business partner and we are happy to discuss any specific requirements you have. If your needs are extreme, we will guarantee our service under oath and in writing to ensure that your expectations are matched.

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