Client Profile: The Matterport User Group Forum

Note: Guest blog post by Dan Smigrod. Dan is the founder of the Matterport User Group Forum which is powered by Ninja Post. Thanks, Dan!

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Here’s why we created the Matterport User Group Forum and why we engaged Ninja Post to host it.

First some context. Atlanta-based We Get Around is Georgia’s first and only photography service company dedicated solely to providing Matterport three-dimensional (3D) photography services. We started a Network of 3D photographers from around the globe in September 2014 and needed a way to bring everyone together.

We launched our Ninja Post forum so that we could connect Matterport 3D content creators worldwide. As I wrote then, “Our vision is a community of Matterport users getting help and helping others with Matterport capture, creation and sharing.” Or as Ninja Post describes: “Collaboration. New friends. Inspiration.”

Now, on any given day, as many as 300+ people worldwide check-out our Forum to browse 1,500+ thread posts among 150+ topics. More than 100 Matterport Pro 3D Camera photographers from five continents have registered as members. Forum readers have collectively spent more than 1,000+ hours on the Forum, including more than 41,500+ page views and spend an average of 5:43 minutes on the site during each visit. All that in just our first six months!

Forum members often comment how helpful and quick other members are responding to questions. Plus, members have created an awesome knowledge base for those who are just thinking about buying a Matterport Pro 3D Camera to those of us who are prolific 3D content creators. For example, I posted a question about Matterport iFrame embed code for WordPress before I went to bed and the next morning there was a very detailed answer waiting for me (and subsequently many thread posts on this topic).

Starting the Forum has also helped us find other Matterport pros for our Network and helped with SEO for We Get Around. (To see for yourself, Google: Atlanta Matterport Photographer)

As you can imagine, starting a Forum just a month after the Matterport 3D Showcase solution was announced meant that it was likely that we would only have a couple of members to start. Mike coached us on suggested thread topics, initial content strategy and, enabled Matterport 3D Showcase content to be easily embedded in thread posts. Essentially, everything that would help us success in forming a robust community around the Matterport platform.

We’re thrilled with the Matterport User Group Forum powered by Ninja Post. That’s why I asked if I could share my enthusiasm for Ninja Post in this guest post.

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One Response to Client Profile: The Matterport User Group Forum

  1. Pingback: Matterport User Group Forum ♥ Ninja Post Cloud-Hosted Forum Service

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