Introducing Private, Members-Only Groups For Your Forum

We spoke with countless community managers and learned that many forum owners need to create private threads, specifically for a certain subset of users. As a result of this feedback, we recently launched our very own solution to accommodate private groups within a larger forum community. This could be a members-only group for VIPs, a fringe benefit for paying members, or it could simply be a group for a certain niche within the community.

In most cases, the group requires privacy (from other users as well as search engines) and focuses on content that is specific to their niche and not relevant to the community at large. Often times, private groups are created exclusively for decision makers within the organization. This makes it easy for important people in the organization to reach consensus quickly, easily, and privately.

The screen shots below show the following steps:

  1. Create a private group
  2. Add users to the group
  3. Create a thread just for the group
  4. Private threads are designated with a color-coded arrow
  5. Thread is only accessible by members of the group
Posted in Forum Architecture & Design | Tagged , | 2 Comments