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A Little History About Why We Do What We Do

Posted on January 16, 2014 by Mike W.

I began work on Ninja Post for two reasons. First, I had first hand experience with the power of online communities when I got to Boston College in 1997. With “always on” internet access for the first time, I joined … Read More >

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Thank You, Megan!

Posted on January 16, 2014 by Mike W.

I consider myself to be extraordinarily fortunate. Every day I have a chance to pursue my dream to bring forum communities to life with Ninja Post. This opportunity is largely due to my wife, Megan, who is supportive and understanding … Read More >

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Dispute Resolution Best Practices For A Forum Community

Posted on January 13, 2014 by Mike W.

Debates keep forums interesting, even if longtime users sometimes complain about the repetitive nature of certain topics. (“WTF- another global warming thread!?!?”) Most people are reasonable folk and can be persuaded toward the truth of the matter. If not, they … Read More >

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Harness The Power Of Your Forum This Holiday Season To Adopt-A-Family Part 2

Posted on December 2, 2013 by Mike W.

To make the most of an “Adopt-a-Family” campaign on your forum, we recommend taking the following steps: Set up a special email address and PayPal account to accept donations. Or better yet, create a page on your site that accepts … Read More >

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Harness The Power Of Your Forum This Holiday Season To Adopt-A-Family

Posted on November 27, 2013 by Mike W.

People who gravitate toward forum communities possess an instinctive understanding about helping one another. On a good forum: It is no sin to ask for help. If you can help someone, you should try to help them. Those that dispense … Read More >

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Instill Confidence In Visitors To Lower The Bounce Rate

Posted on November 6, 2013 by Mike W.

Earlier this week, we asked ‘Why’ five times in a row to understand why the bounce rate is high on a forum. We concluded that highly personalized and accurate advice is hard to come by because people with the expertise … Read More >

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Apply The “5 Whys” To Lower The Bounce Rate On Your Forum

Posted on November 2, 2013 by Mike W.

The Five Whys is a technique for understanding the root cause of a problem. The premise is to ask ‘Why?’ five times in a row to discover the real problem. Let’s apply the 5 Whys to a problem faced by … Read More >

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5 Key Takeaways From ForumCon 2013

Posted on October 25, 2013 by Mike W.

We had a great time at ForumCon back in June and were proud to be among the sponsors. We compiled our Top 5 Takeaways from the conference in the infographic below. We’re looking forward to next year!

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How A Forum Can Make Your Organization More Like The Knights Of The Round Table

Posted on October 17, 2013 by Mike W.

Legend has it that King Arthur created the Round Table to prevent infighting between his Knights at company meetings. Since the table was round instead of rectangular, everyone at the table held equal status. This allowed King Arthur and the … Read More >

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Lower The Bounce Rate On Your Forum

Posted on September 23, 2013 by Mike W.

One reason popular forums have high bounce rates is because they draw in so many users from Google. We theorize that many users who land on a forum after a Google search leave the forum without clicking around because they’re … Read More >

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